How it works

Personal safety has never been so easy. With our simple 3-step setup, you will be connected to your network in no time at all!

Start your free trial

Your 3-step easy set-up:

1
Enter your 6 digit code

Register

Go to the login section in the top menu and register as a new user, for yourself or on behalf of the alarm user.

2
Add your network

Add your contacts

Add emergency contacts to your online account to create your SOS family network (email, SMS, landline)

3
Set fast dial

Set fast dial

Store the personal alert number we give you in your contacts and assign it to your speed dial button(s).

Test your device

Test your device

With one touch, your emergency contacts will be alerted, no need to dial numbers or think who to call.

For Smart phones:

1
Get “My SOS Family” App

Get “My SOS Family” App

From Google Play or Apple App Store download the app called “My SOS Family”, enter your number and follow instructions.

2
Add your contacts

Add your contacts

Add all of your emergency SOS contacts details; email, Mobile number and/or landline which will be sent alerts in an emergency.

Test your device

Test your device

With one touch, your emergency contacts will be alerted with your location and voice message, no need to dial numbers or think who to call.

Download your My SOS Family app

Google play App store

Why choose My SOS Family?

Safety and peace of mind

Safety and peace of mind

Freedom and independence

Freedom and independence

Help, fast, when in danger

Help, fast, when in danger

Your network alerted at once

Your network alerted at once

Closest person can respond

Closest person can respond

Save money with every use

Save money with every use

No need to wait while a call centre processes information or calls members one-by-one.

What people are saying about My SOS Family:

Carol

Carol (London)
Nurse

"As a nurse I’ve seen that, far too often, people have falls and lose their confidence because of the length of time it took to get help. If my husband (he has motor neurone disease) has a fall now, whoever is in the nearest location to him will be there to help him recover quickly."

Jocye

Joyce (Kent)
Pensioner

"A few years ago I had a mini stroke, following which had a pendant alarm installed in my flat in case I need help - which is fine for indoors but I like to go out! I called up My SOS Family and they helped me to choose the right solution. My family helped me to set it up and now I can go outside with confidence again!"

Maureen

Maureen (Birmingham)
75 years old

"After getting gradually more unsteady on my feet my children became concerned for my welfare. They are both really busy and live distance away so having them watch over me all the time wasn’t an option. My SOS family were great, they helped me set up my pendant. It has given my family peace of mind and given me back my independence!"

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