In emergency life-threatening situations ALWAYS contact the appropriate authority FIRST (Police, Ambulance, Fire Brigade).
My SOS Family Ltd
20-22 Wenlock Road
Call us for a chat
0330 111 5756
Currently available in the following countries:
You only pay for MySOS Family either a one-off PAYG payment or for the monthly a month at a time. You can cancel your account whenever you wish, and no further payments will be taken after that month.
We offer a 30 day no questions asked refund for all your orders, so you sign up for a plan and if you cancel within the first 30 days, you don't pay a penny! After that, you can still cancel at any time, you will only be charged for the current month and future payments will be stopped.
Yes, you can cancel, upgrade or downgrade whenever you wish, just send an mail to email@example.com if you need any help with this. You can cancel your account at any time and you will not be charged again. We are unable to offer partial refunds after the first 30 day period.
Currently our payment processor is paypal for the one-off monthly or top-up’s, who accept a wide array of payment methods including all popular Credit Cards and Debit Cards.
Any phone, a basic mobile phone, a home-phone landline cordless or fixed or a smartphone either (recommended) Android phone or iPhone and it works with Android and iPhone smart watches.
No, we give you free credit, what we originally sold as 2 weeks credit but now it’s free to use on any device for either 14 days or when the credit runs out for you to try so you too can fall in love with My SOS family, then you decide if you want to pay.
You can get in touch with us via email at firstname.lastname@example.org
For PAYG, when the balance drops below £1 (€1 or $1) the Account Holder will be sent an alert/reminder.
You can top-up from as little as £10 (€10 or $10) which will be added to your account immediately.
For 'low use' customers, £10 (€10 or $10) is sufficient for the year.