Voice Assistant
NEED HELP AT HOME? JUST SAY
“ALEXA, MY SOS FAMILY”
ONE PHRASE, NO DELAY,
GET HELP STRAIGHTAWAY!
INSTANTLY CALLS & TEXTS EVERYONE


KEEP ALEXA ECHO, SPOT OR DOT WITHIN RANGE
Some of our users who live alone prefer the extra safety of an echo dot upstairs and downstairs so that an SOS alert can be triggered from anywhere within the home.
‘My SOS Family Skill’ on Alexa
World’s easiest way to alert your Loved ones
WITH ALEXA OUR MOBILE APP
IS FREE
The flexibility of ‘Alexa Skill’ at Home and ‘Tap the App’ when Outdoors.
Peace of Mind with My SOS Family.
Instantly Alert your Emergency Family.
Don’t have a Smartphone? Use your Landline or basic phone instead.
TRY OUR UNIQUE FEATURE:
“ALEXA, OPEN MY SOS FAMILY AND SET TIMER TO 20 MINUTES”
IT’S LIKE TELLING SOMEONE, IF I DON’T RETURN, COME & HELP ME.
If you feel worried about your safety when performing certain activities, set the S.O.S. Timer.
If the Timer isn’t canceled, when it reaches zero S.O.S. alerts are instantly sent to your SOS Family.
The Timer counts down on our servers, so even if wifi or power is lost, the Timer continues counting down and will instantly alert everyone when it ends.
GETTING STARTED
From your Alexa app, tap ‘Skills’ in the menu and search for “My SOS Family”. Desktop users search for ‘My SOS Family Skill’ in Amazon. Link here
Enter your My SOS Family username & password and follow the onscreen instructions, if you don’t have an account with My SOS Family you can create one there.
Once you have enabled and linked the Skill, you are ready, Ask Alexa Open My SOS Family.
Quicker to create a My SOS Family Account before click here or download the My SOS Family app by clicking here


THE SOS TIMER FEATURE
Set SOS Timer for up-to 24 hours, it’s like telling someone, if I don’t return, come & help me.
The Timer starts in our safety cloud & if you’re unable to cancel the timer, because something happened to you, we automatically and instantly alert emergency contacts when the timer ends.
This feature is helpful if you’re worried an activity may result in you being unable to talk to Alexa to send an SOS. You can set the countdown timer by simply saying:
“Alexa Open My SOS Family and set the timer for 20 minutes”.
Alexa then synchronises the My SOS Family service (via the internet) so that if there is an incident, wifi stops working or even a power cut, our system will continue the count down remotely and trigger the SOS alert automatically to your contacts.
If you’re OK, you must cancel the timer by saying:
“Alexa to Open the My SOS Family Skill”
Otherwise SOS alerts will be sent to your emergency contacts.
Customers regularly tell us this feature gives them peace of mind and security in numerous situations.
A few examples you can set the timer prior to:
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Having a shower;
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Going to the bathroom;
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Answering the door to a stranger;
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Walking the dog;
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Gardening;
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Climbing a ladder;
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Going down the cellar or basement;
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and many more ..
Take a moment and consider a few situations this feature could be useful when you are alone, and how the timer feature could prove useful.