What happens if my SOS contacts miss the initial Alert?
We send reminders out to the SOS contacts, after 5 minutes and 10 minutes if no-one has taken responsibility.
This solves the problem of someone missing the initial alert.
See example below:
- The alert is an SMS, the first one is the initial alert with a link to the location.
- Then 5 minutes later a reminder was sent.
- 5 minutes later, now 10 minutes, a third reminder is sent.
If the SOS contact is also set-up to receive phone call alerts they will receive the initial call and then the reminder calls at 5 minutes and then 10 minutes too.