ANDROID KEY FEATURES
NEED HELP ? TAP THE APP.
ASKS FAMILY IN AN INSTANCE FOR ASSISTANCE
Our automated emergency alert system (not your phone)
instantly calls and texts everyone.
No isolation for your relations, SOS Alerts include their location.
SEND SOS ALERTS QUICKLY
Press the red button – That’s it!
SET TIMER
Set the SOS timer with a custom message, if you’re unable to cancel because something has happened, SOS alerts are automatically sent when the countdown reaches zero.
CHECK IN
Send updates with your location to say you are safe or where you are going.
PERSONALISED MESSAGE
If you have time, let your contacts know why you’re sending the emergency alert.
VOICE COMMANDS
Use your voice handsfree to send for help, helpful for sight impaired users.
HOW ARE ALERTS SENT?
We (not your phone), alert your emergency contacts by SMS, Phone Calls, email.
SEND YOUR LOCATION
A Google Map link is sent so the user can be located.
ADD A PHOTO
​You can attach a photo to SOS alerts.
HOW ARE ALERTS SENT?
Alerts are sent by SMS, automated calls or delivered by email. My SOS Family is a fully automated emergency alert system, so when HELP is pressed ALL your Unlimited emergency contacts are notified simultaneously. Find out more about How My SOS Family Alerts Are Sent
GET FOUND QUICKLY
The My SOS Family personal safety app uses your phones GPS services to send your location so you can be found quickly.
4 FAST AND SIMPLE WAYS TO TRIGGER AN SOS
1. OPEN APP & HIT THE SOS BUTTON
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A clear, simple intuitive design.
The App Opens on the “Help” screen,
Clear onscreen message.
Can’t trigger SOS accidently.
Fast Access – by adding App to Home Screen
Long press the App Icon and tap Add to Home.
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2. HOLD THE APP ICON & “SEND SOS”
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Trigger alerts without opening the App.
Long press the App Icon >menu opens >tap “Send SOS”.
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3. TWO SECONDS TO SEND SOS – LONG PRESS THE POWER BUTTON
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Long Press the Power button even lock screen (don’t turn off phone).
Enable the ”Send SOS by Power button” feature in >App >Menu >Settings
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4. SWIPE DOWN PRESS ‘SEND SOS’ BUTTON
Takes 2 Seconds to get help without unlocking your phone. Instructions:
a) Drag the top all the way down to see full menu.
b) Tap the pencil icon to see Edit menu.
c) Long-press My SOS Family Logo that says “Send for Help” usually bottom right (touch until you feel a vibration or you can move it) &
d) Drag tiles into the top tray to see them and out if you do not.
3 WAYS TO USE VOICE COMMANDS
1. THE APP TALKS TO YOU
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Designed for sight impaired (blind) users, you can open the App with voice (OK Goggle) too.
Whenever App opens it says “Would you like me to send for help” Simply reply “Yes” to send SOS.
Enable “Voice Interaction” feature in App settings.
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2. SILENT VOICE TRIGGER PHRASE
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Whenever App opens, it listens for a voice trigger phrase “Help me”. Change the phrase in Apps settings.
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3. USE VOICE / GOOGLE TO UNLOCK SCREEN AND OPEN APP
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Designed for when you can’t reach your locked phone.
4 UNIQUE SAFETY FEATURES
1. SET SOS TIMER
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It’s like telling someone, if I don’t return, come & help me. If you feel particularly vulnerable or worried about your safety, use the in-app timer to set delayed help alerts. If the timer is not stopped and the countdown reaches zero SOS alerts will send automatically with your set message as if you ‘Tapped the App’.
Starting the timer synchronises with My SOS Family remotely. If you lose reception or your battery dies, My SOS Family will continue counting down and send alerts to your emergency contacts unless stopped.
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2. AUTO-DIAL EMERGENCY SERVICES
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Save time, press one button, we Alert your emergency contacts whilst your phone call emergency services.
Turn on “autodial emergency services” in App settings, you can change the emergency services number there too.
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3. AUTOMATIC BACK-UP WHEN NO DATA CONNECTION
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When no data, or data roaming is off (abroad).
The App will failover to creating an SMS, just tap send.
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4. ALTERNATIVE SPEED-DIAL FUNCTION
​Making a single call to trigger Alerts.
The App Menu shows your “SOS call number”.
Add it as a favourite contact.
Use your Voice / Siri to call this new contact even at the lock screen.
CUSTOMISE SOS ALERTS
Add a custom message to Alerts. Add a photo to all Alerts – helps with stranger danger, especially when using the SOS Timer.
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IN-APP SHORTCUTS
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Use the two small icons located in the top right corner.
The clock icon is a short-cut to the SOS TIMER screen.
The location icon is a short-cut to the HELP screen when elsewhere in the App. The same icon within the HELP screen shows your location.
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SEND REGULAR UPDATES
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If your family and friends often worry about you, use check in to just let them know you are okay, where your are or what you are doing next. If an emergency was to arise you have the option to send for help.
Gives everyone peace of mind and a Log to refer to should something happen, as it automatically includes your location and any custom message and photo you decide to add.
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LINK YOUR SMARTSPEAKER
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Link your Alexa Skill or Google Nest App to your My SOS Family Account.
