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Check-In: a simple, private way to tell people you're OK

Writer: My SOS Family
My SOS Family
Feb 27
2 min read

Updated: 1 day ago

Check-In is the quietest feature in My SOS Family, and for many people the most reassuring. One tap says "I'm OK". If that tap doesn't come, the right people are told. Nobody tracks you and nobody has to ring to check.

How Check-In works

Pick a time and the days that suit you: every day, Monday to Friday, weekends, or any days you choose. When it's time, tap "I'm OK". If you don't, your chosen contacts are alerted, with your last known location, so they can call you or go round.

Who it is for

Separate Check-In contacts

Your Check-In contacts don't have to be your SOS contacts. You might want a carer or a care company told about a missed check-in, and your family kept for emergencies. Or the other way round. You can add a grace period, so a few minutes' delay doesn't cause a fuss, or no grace period at all if timing matters.

Add a note or a pin

Going somewhere unusual? Add a note or drop a pin so people know where you'll be: "Visiting Mum, back by six" or "Shopping in town, then lunch". If a check-in is missed, that context goes with the alert, and the person responding knows where to start.

What happens when one is missed

Your contacts get a clear alert, not a vague worry. A good plan is simple:

  • Call first. Most missed check-ins are a flat battery or a busy morning.

  • If there's no answer, the nearest person goes round or calls a neighbour.

  • If there's real concern, call emergency services and tell them what you know.

Agree this plan with your contacts in advance, so nobody has to think about it in the moment.

It won't nag forever

If you miss three check-ins in a row, Check-In pauses automatically, so your contacts aren't alerted every day while you're away. Turn it back on any time. You can also snooze it for a day off or a holiday.

Check-In on Alexa and on your phone

Check in from the app with one tap, or say "Alexa, open My SOS Family and check in" on any Echo. Both count the same.

Private by design

Check-In shares nothing until it needs to. There's no live tracking and no daily report to anyone. Your location goes out only with an alert, or when you choose to share it.

Start today

Download My SOS Family, open Check-In and pick your time and days. It takes a minute, and the people who care about you will sleep better for it.

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