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Homecare Services and Elder Abuse

Updated: Feb 1


Homecare assistant making a bed in someones bedroom

Protecting Loved Ones and Ensuring Quality HomeCare


As our loved ones age, their need for assistance and care may increase. Homecare services offer a valuable solution to provide comfort and support in the familiar surroundings of their own homes.


However, while most homecare providers are dedicated professionals, there have been instances of elder abuse, onerous contracts, and theft that have caused concern among families seeking quality care for their elderly relatives.


In this blog, we will explore the risks associated with homecare services, provide a checklist for selecting the right service, and discuss strategies for canceling eldercare if needed.


Elder Abuse and the Dark Side of Homecare:


Elder abuse is a distressing reality that can occur in any care setting, including homecare services. It can manifest in various forms, including physical, emotional, financial, and even neglect.


Caregivers who are unscrupulous may take advantage of their vulnerable clients, leading to serious consequences for the elderly person's physical and emotional well-being.


Onerous Contracts and Theft:


Some homecare providers may impose onerous contracts that include hidden fees, confusing terms, or unfavorable cancellation policies.

These contracts may leave families feeling trapped or financially burdened.


Additionally, theft can occur when caregivers exploit their positions to steal from their elderly clients, adding to the distress and financial strain experienced by families.


Statistics on Elder Abuse:


According to the National Center on Elder Abuse (NCEA), around 1 in 10 Americans aged 60 and older have experienced some form of elder abuse. However, it's important to note that many cases go unreported, making the actual figures potentially much higher.


This highlights the need for vigilance and due diligence when selecting a homecare service.


Checklist for Selecting Homecare Services:


To help ensure the best possible care for your loved one and reduce the risk of abuse or exploitation, consider the following checklist when choosing a homecare service:

  1. Research: Conduct thorough research on potential homecare providers, checking online reviews, testimonials, and any complaints or reports filed against them.,

  2. Background Checks: Inquire about the company's hiring process and whether they perform background checks on their caregivers.

  3. Credentials and Training: Verify that caregivers are properly trained and certified to provide the necessary care and support.

  4. Client References: Request references from current or previous clients to gain insights into the quality of care provided.

  5. Transparent Contracts: Review the service contract carefully, ensuring it is clear, fair, and devoid of hidden fees or punitive cancellation policies.

  6. Regular Monitoring: Ensure there is regular monitoring and oversight of the caregiver's performance and the well-being of your loved one.

  7. Complaint Resolution: Understand the company's procedures for addressing complaints and resolving issues promptly.


Strategies for Removing or Canceling Homecare Services:


If you suspect any form of abuse or mistreatment or simply wish to cancel a homecare service, consider the following strategies:

  1. Document Everything: Keep a detailed record of any concerning incidents or behaviors that may serve as evidence if needed later.

  2. Contact Authorities: If elder abuse is suspected, report it to the appropriate authorities immediately.

  3. Discuss with the Provider: Communicate your concerns with the homecare provider and seek resolution. If necessary, escalate the issue to a supervisor or manager.

  4. Seek Legal Advice: Consult with an attorney experienced in elder law to understand your rights and options.

  5. Arrange Alternative Care: Before terminating the current service, have a plan in place for alternative care to ensure a smooth transition.

My SOS Family Emergency Alert App: Providing Peace of Mind:

The My SOS Family Emergency Alert App or speed dial service on a home phone is a valuable tool to ensure the safety and well-being of elderly individuals.


The app allows the user to send an emergency alert to their designated contacts with just a few taps, informing them of their location and the nature of the emergency.


This immediate notification can be crucial in situations where prompt assistance is needed.


For family members, this app provides peace of mind as they can stay connected to their loved ones and respond swiftly to any emergency. Providing reassurance to their family members.


In conclusion:


While homecare services offer valuable support for the elderly, it's crucial to be aware of the risks of elder abuse, onerous contracts, and theft.


By following a careful selection process and being vigilant in monitoring the care provided, families can ensure their loved ones receive the quality care and respect they deserve.


And with the My SOS Family Emergency Alert App, seniors and their families can enjoy the added comfort of knowing help is just a touch away in case of any emergency.



If you're reading this on a desktop, then copy this link and sent it to the phone that will have the app and it will take them to the right Android or Apple App store: https://onelink.to/whsnea

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