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Agree the plan with your people before you need them

Writer: My SOS Family
My SOS Family
Oct 13
5 min read

Most safety plans fall apart because roles aren’t clear. You’ve thought about who would help if you needed them. But have you agreed who acts first, who stands down, and how to check in? My SOS Family makes that simple. This guide gives you a clear checklist to agree a safety plan that keeps your people calm and co-ordinated from day one.


Agree the Safety Plan


Getting your safety plan right means ensuring everyone's on the same page. Here's how to start creating a plan that works for you and your people.


Decide on Trusted Contacts


Who do you want to know if something's wrong? Choose people who are reliable, caring, and able to respond quickly. These could be family members, close friends, or even colleagues. It's important to discuss with each person what their role will be. Will they be the first to respond, or will they be the one coordinating others? These roles should be clear to avoid any confusion when time is of the essence.

Once you've decided, make sure everyone knows who else is involved. This way, everyone’s aware of the team and their responsibilities. It helps avoid any overlap, ensuring that each person knows what to do without stepping on each other's toes. Remember, the goal is to have a smooth, co-ordinated response when you need it most.


Set Up My SOS Family


Setting up My SOS Family is straightforward and vital for your plan. This app allows you to alert your trusted contacts instantly. Start by downloading the app onto your smartphone. Then, add the contacts you've agreed on. It’s a simple process, but be sure to inform your chosen contacts about how the app works. They need to understand that they’ll be alerted and what the alert means.

With My SOS Family, you can send alerts with just one tap. This ensures that your people are notified quickly, without any unnecessary delays. Training your people on how My SOS Family works ensures they know what to do when an alert is received. This way, you're not just prepared, but your entire support network is ready too.


Establish a Co-ordinated Response


Once you have your contacts and the app set up, it’s time to plan the response. Discuss scenarios where you might need to send an alert and the specific actions each person should take. Communication is key: make sure everyone understands their role and the importance of acting fast. This discussion should cover who will reach out first, how others will be informed, and how the situation will be monitored.

Having a co-ordinated response can prevent chaos during an emergency. Your people will know exactly who to contact and what steps to follow. This approach reduces stress and ensures help arrives promptly. By planning ahead, you create a sense of calm and control for you and your trusted circle.


Practising the Plan


A plan is only effective if everyone knows how to execute it. Regular practice ensures everyone stays familiar with their roles.


Send a Practice Alert


Start by sending a practice alert through My SOS Family. This helps your people become familiar with receiving alerts and knowing what to do next. Choose a time when all your contacts are available to respond. Once the alert is sent, follow up to discuss how the experience was for everyone involved. Did anyone face any issues? Were the roles clear?

Practising helps identify any gaps or confusion in your plan. By discussing the practice alert, you can make adjustments to improve the response. This way, when a real need arises, everyone is more prepared and confident in what to do.


Use the SOS Timer and Check In


The SOS Timer is a great tool for those moments when you need a bit of extra reassurance. Set a timer before you start an activity that might require check-ins, like a solo hike or a late-night walk. If the timer expires without a check-in, an alert is sent automatically. This feature ensures others are notified if you can't confirm your safety in time.

Check In allows you to send simple updates to your people without triggering a full alert. This is useful for routine activities where you want a bit of accountability. Make sure your people know how to interpret these signals and when to escalate if needed. Practising these features reinforces their use and makes them a seamless part of your routine.


Confirm Stand-Down Procedures


Knowing when to stand down is as important as knowing how to respond. After an alert, confirm that everyone knows who will notify the group once the situation is resolved. This prevents unnecessary worry and ensures your people aren’t left wondering if help is still needed.

Discuss and agree on how the stand-down message will be communicated. Whether it’s a text, a call, or a message through the app, the method should be clear and reliable. This step closes the loop on the alert and allows everyone to return to their normal activities with peace of mind.


Everyday Peace of Mind


Planning for emergencies doesn't mean living in fear. It's about creating a sense of calm and control in daily life.


Control Location Sharing


One key feature of My SOS Family is user-controlled location sharing. You decide when to share your location and when to keep it private. This feature ensures your privacy is respected while still offering an extra layer of safety when you need it. Share your location only when necessary, like during an alert, ensuring your people have the information they need to help.

Location sharing is entirely in your hands, which means you maintain control over your privacy. This balance of safety and privacy fosters trust between you and your trusted contacts. By using this feature, you create a system where everyone feels comfortable and secure.


Affordable Personal Alarm Alternatives


My SOS Family provides a cost-effective alternative to traditional personal alarms. Unlike other systems, there are no ongoing fees or need for new hardware. This makes it accessible for individuals and families who want safety without the high costs. The app works on devices you already own, from smartphones to basic mobiles and even landlines.

Choosing My SOS Family means you get peace of mind without breaking the bank. It's an investment in safety that doesn’t require expensive gadgets or contracts. This affordability makes it a practical choice for anyone seeking reliable support from their trusted circle.


Alexa Emergency Alert UK Features


For those who prefer voice-activated assistance, My SOS Family integrates with Alexa. You can activate an alert simply by asking Alexa to start My SOS Family. This is particularly useful for older adults or individuals with mobility issues who may struggle with phones. With Alexa, you have hands-free access to help when you need it most.

This feature enhances the sense of independence while ensuring help is just a voice command away. By integrating with familiar technology, My SOS Family stays accessible and easy to use for everyone.


Frequently Asked Questions


What should I discuss with my trusted contacts?

Discuss roles and responsibilities with your contacts. Make sure they know what to do when an alert is received and who else is involved. Clear communication helps avoid confusion during emergencies.

How does My SOS Family ensure privacy?

You control when to share your location and with whom. Alerts go only to your chosen contacts, ensuring privacy and trust. No constant tracking; you decide when to update your people.

How can I practice the safety plan?

Use the practice alert feature in My SOS Family to simulate an emergency. Discuss the experience with your contacts to identify any gaps and ensure everyone knows their role.

Is My SOS Family suitable for older adults?

Yes, it's designed to be simple and effective. With options like Alexa integration, older adults can easily send alerts without needing complex technology.

What makes My SOS Family different from other safety apps?

It's focused on alerting the people who know you, not strangers. This personal approach ensures faster, more caring responses, without the need for expensive monitored systems.

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