How to use My SOS Family on phones, landlines and Alexa

You might think setting up safety alerts means juggling gadgets or complicated apps. My SOS Family works differently. It fits right into your everyday devices—smartphones, basic mobiles, landlines, even Alexa. In the next few steps, you’ll see how simple it is to add your people and send alerts quickly when it matters most. Learn more about setting up your devices with My SOS Family.

Setting Up My SOS Family

Setting up My SOS Family is straightforward, designed to fit naturally into your life. Whether you're using a smartphone, landline, or Alexa, the process is simple and quick. Let's get started on making your safety network work for you.

Smartphone Setup Made Simple

To set up My SOS Family on your smartphone, begin by downloading the app from your app store. Once installed, open the app and follow the prompts to create your account. You'll need to add your phone number and email to verify your identity. This ensures alerts reach the right people.

Next, add your trusted people. You can manually enter their details or select them from your phone's contact list. Each contact can be set to receive alerts through call, text, or email. Remember, the more contacts you add, the quicker someone can respond when you need help. Finish by testing the alert feature—just one tap will notify everyone instantly.

Landline and Basic Mobile Setup

Even without a smartphone, you can use My SOS Family through a landline or basic mobile. First, you'll receive a special voice alert number from us. Save this number in your contacts for easy access. To trigger an alert, simply call this number and leave a brief message. This kicks off the alert system just like pressing a button on the app.

The setup is designed to be effortless, so even those unfamiliar with tech can manage it. Have peace of mind knowing that your support network is just a call away, no matter the device you use.

Alexa SOS Alerts Setup

Using Alexa for My SOS Family adds a hands-free option to your safety tools. Start by enabling the My SOS Family skill through your Alexa app. You'll need to link your My SOS Family account to Alexa by following the on-screen instructions. This setup allows you to activate alerts by voice.

When in need, simply say, "Alexa, start My SOS Family," and your alert will be sent to your chosen people. This feature is perfect for those who may struggle with traditional phones, offering a simple yet powerful way to stay connected and safe.

Using My SOS Family Effectively

Once you're set up, using My SOS Family is about making the most of its features. With quick SOS triggers and location sharing, you're always a step ahead in safety.

Quick SOS Trigger Steps

In urgent situations, every second counts. My SOS Family's quick trigger steps are designed for speed and simplicity. On your smartphone, open the app and press the SOS button. This instantly alerts your chosen contacts with your location and message.

For landlines and basic mobiles, using speed dial to call your voice alert number is just as efficient. Your recorded message reaches your people immediately, ensuring help is on the way.

Check In and SOS Timer

The Check In feature provides reassurance without sending an alert. Use it to let your network know you're safe after a journey or activity. It's a simple tap that says, "I'm okay."

The SOS Timer is like a safety net. Set it for a specific duration when entering unknown situations. If you don't cancel it, alerts go out automatically. This feature is ideal for late-night commutes or solo adventures.

Live and Static Location Sharing

Location sharing is crucial for directing help accurately. With My SOS Family, you control when and how to share your location. Use live sharing during an alert for real-time updates. Alternatively, send a static location to let your people know where you are without ongoing tracking.

Even without a smartphone, landline users can relay their location through voice messages. This flexibility ensures you stay safe and keep your privacy intact.

Building Your Support Network

Your safety network is only as strong as the people in it. Build a reliable circle with these features.

Set Up Trusted People

Choose your trusted people wisely. They should be those who can respond swiftly and know your routines. My SOS Family lets you add multiple contacts, ensuring someone is always available.

Consider diversifying your list with local and distant contacts for broader coverage. Regularly update this list to reflect changes in your life and circumstances.

Private In-App Chat

Your in-app chat is private, stored only on your device. This feature allows you to communicate discreetly with your people during or after an alert. It's a secure way to provide updates and receive instructions.

Use it to confirm your safety post-alert or coordinate detailed responses. This keeps your conversations private and off external servers.

Affordable Safety Service Benefits

My SOS Family offers a safety service that’s both effective and affordable. Without the need for new devices or call centres, it reduces costs while increasing peace of mind. For the price of a coffee, you gain a comprehensive safety net that respects your independence and privacy.

This affordability ensures you can maintain your safety network without financial stress, making it accessible for everyone. Prioritize your safety with a service that aligns with real-life needs.