Simple steps to set up your SOS Family for an older adult living alone
- My SOS Family

- Mar 5
- 3 min read
Setting up My SOS Family for an older adult living alone doesn’t have to be complicated or time-consuming. In just 10 minutes, you can create a simple safety net that connects them to trusted contacts using devices they already have. This family safety app respects privacy and independence, sending alerts only to people who care. Keep reading for a clear, fuss-free guide that helps your loved one stay safer without any extra hassle. Start a free trial today — no card, no obligation, cancel anytime.
Setting Up My SOS Family
Ready to ensure safety for your loved one living alone? Let's dive into how My SOS Family can be their safety net.
Gather Your Trusted Contacts
First, think about who your loved one trusts the most. Family, friends, or neighbors. These are the folks you will set up as their SOS family. They will be the ones getting alerts when something feels off.
Start by listing their contact details. Add their phone numbers and emails into the app. It’s fast and straightforward. Your loved one will feel more secure knowing that the people who care are just a notification away.
For a detailed setup guide, check out How to set up devices with My SOS Family.
Enable Basic Mobile Speed Dial SOS
Now, let's make sure your loved one can use their phone to ask for help easily.
Set up a speed-dial button on their basic mobile or landline. This ensures they can call for help with just one press.
Test it. Make sure they know how to use it.
This feature is simple but powerful. It turns any phone into a direct line to their SOS family. No smartphones needed.
Utilizing Alexa for SOS Alerts
Does your loved one use Alexa? If so, they can call for help with their voice.
Enable the My SOS Family skill in the Alexa app.
Practice saying, "Alexa, start My SOS Family."
This hands-free option can be a lifesaver if your loved one struggles with phones. It’s like having an assistant ready to connect them with their SOS family in seconds.
For community discussions on using Alexa, visit the Amazon Alexa Users Group.
Features for Independent Living Safety
Next, let’s explore how My SOS Family supports independent living. These features are designed to provide safety without intrusion.
How the SOS Timer Works
Here’s a clever way to keep an eye out without constant checking. The SOS Timer sends alerts automatically if not canceled.
Set the timer for a specific activity, like a walk or a shower.
If your loved one doesn’t cancel it, their SOS family is notified.
This is peace of mind in a clock. It’s like having someone quietly check in, without them even noticing.
Using the Check In Feature
Sometimes, all your loved one needs to do is say, "I'm safe."
With one tap, they can send a Check In alert to their trusted contacts.
It’s a quick way to assure everyone that everything is fine.
This feature is perfect for those daily moments when you need a little reassurance.
User-Controlled Location Sharing
Privacy is important. That’s why location sharing is optional.
Your loved one decides when to share their location and when to keep it private.
They can send a fixed location if needed, without live tracking.
This ensures they stay in control, feeling safe but not watched.
Ensuring Privacy and Peace of Mind
Finally, let’s talk about keeping things private while staying connected.
Private In-App Chat Explained
Communication should be secure. Our in-app chat keeps conversations on their device only.
Messages are not stored on servers.
Your loved one can chat with their SOS family, knowing it’s private.
This feature builds trust and allows for honest, worry-free communication.
No Call Centre Alarms
We value human connection over automated systems.
Alerts go directly to people who know your loved one.
No strangers or call centers involved.
This means faster, more personal responses when they matter most.
Free Trial: Start Today, No Obligation
Experience the benefits firsthand without any commitment. The free trial allows your loved one to discover how My SOS Family can seamlessly integrate into their life.
Without needing a credit card, this is truly risk-free. Your loved one can see for themselves how much safer and connected they feel.
Start your free trial today and bring peace of mind to your family.



